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Beating Internet Traffic Jams=0A=
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A Seattle start-up is attracting big customers who want to =
avoid the Net's choke points.=0A=
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(7/17/97) -- What happens to your Internet requests after =
you send them? According to InterNAP Network Services, a Seattle-based =
start-up offering Internet service, commercial Internet backbone =
providers play a game of "hot potato" in which they indiscriminately =
bump traffic to other backbones, in a self-serving effort to reduce =
their own congestion.=0A=
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The result is slow performance, and InterNAP is patenting what it sees =
as a solution: symmetrical routing. "We're offering a high-performance =
network that's able to bypass the public Internet exchanges--or network =
access point (NAP) choke points--90 percent of the time," says Tony =
Naughtin, president and CEO of InterNAP.=0A=
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When the National Science Foundation's sponsorship of the original =
Internet backbone--NSFNet--gave way to the commercial Internet, the =
commercial backbone providers (such as MCI and MFS) set up NAPs. How =
much do they slow down performance? According to Naughtin, some of them =
function as bottlenecks for the majority of global Internet traffic.=0A=
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Avoiding the Effects of Peak Traffic Periods =0A=
Naughtin says that the NAPs known as Mae East and Mae West are the =
biggest examples and that 65 to 70 percent of all Internet traffic =
passes through them each day. "The result," Naughtin comments, "is that =
during peak traffic periods such as the late afternoon and evening, =
these big exchanges can be experiencing as much as 40 percent packet =
loss, causing slow performance and latency for the Internet audience." =
InterNAP Network Services aims to route Internet traffic through its =
own P-NAPs (private network access points) to avoid the bottlenecks.=0A=
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According to Naughtin, "Symmetrical routing pushes and pulls traffic =
directly in and out of backbones where uncongested routes reside." The =
proprietary technology that InterNAP has submitted for a patent is =
called Assimilator, and it relies on databases that track congestion at =
public exchanges. "Assimilator allows us to route traffic to public =
backbones that are less congested than others, while also ensuring that =
the traffic is routed back over that same uncongested backbone, so from =
point A to point B the traffic bypasses choke points." Naughtin =
explains that in a normal scenario, Internet traffic going out over =
MCI's backbone might be indiscriminately bounced back over, say, =
UUNet's, whereas Assimilator avoids such traffic bouncing.=0A=
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Some large customers have already taken to InterNAP's technology. =
Adobe, Amazon.com, LucasFilms, and Microsoft are using Assimilator in =
anticipation of heavy traffic. LucasFilms' Web site dedicated to the =
rerelease of the Star Wars trilogy uses the technology. Safeway is =
another InterNAP customer, as are several large Internet service =
providers, such as British Columbia's BCTel.=0A=
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Paying for Premium Service =0A=
InterNAP's primary P-NAP is in Seattle, but the company is adding =
access points in Chicago, Los Angeles, New York, and San Francisco. =
"Once we have established more private exchange points, we can =
completely control routing between two such points, resulting in =
guaranteed quality of service," says Naughtin. InterNAP cannot offer =
such a guarantee now. But Naughtin claims that InterNAP currently has a =
success rate of about 90 percent in avoiding public-exchange choke =
points.=0A=
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InterNAP's services come at a premium compared with a standard ISP's =
(although fees vary widely according to different service levels). =
Naughtin defends the higher prices, though, and foresees a big future =
for different price structures according to different levels of =
Internet service. "In all technology businesses," he says, "whether =
it's voice or data delivery, people will pay for premium service." -- =
Sebastian Rupley=0A=
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